Product Information
Are the materials safe and non-toxic?
All products are made from safe, non-toxic materials and meet safety standards.
Are the plush toys soft? Will they shed?
They are made with high-quality fabric, soft and durable, and not easy to shed.
Do the toys have any odor?
There may be a slight smell at first, which will fade after airing.
Care & Usage
Can plush toys be washed?
Hand wash or gentle machine wash is recommended.
Are the blocks easy to assemble?
Yes, they are designed for easy assembly and suitable for children.
Returns & After-Sales
Can I return or exchange the item?
We support 7-day hassle-free returns and exchanges.
What if the item arrives damaged?
Please contact us and we will arrange a replacement or refund.
Safety Notice
Does it contain small parts?
Some products contain small parts and are not suitable for children under 3 years old.